In "Stop Being the Hero," Eleonore Adkins looks at a trap many high-performing women leaders fall into: becoming the person who solves every problem. After a persistent new hire nearly wore her out, Eleonore stopped handing out answers and started asking questions. That new hire went on to build a successful career. Eleonore argues that you measure leadership by how well people succeed without you, and that teaching others often uncovers your own blind spots.

What customer success taught me about trust, leadership, and finding strength in making space for others Women in business often struggle with conflicting advice: Speak Up/Quiet Down/Act Now/Gather Facts. As a leader, the best advice I would give is to learn active listening. To be an active listener, you must ask pointed questions and be quiet, vet what you learn, and then take decisive action. Some of the most important lessons in my years of customer service came when I stopped talking and...